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Queensferry Churches' Care in the Community
Housing Support Service
This
service was set up to assist and support older people to remain
independent within their own homes and communities. The service will be
offered to older people in the areas we cover which are: South
Queensferry, Dalmeny, Ratho, Ratho Station, Kirkliston and Newbridge.
The service is available to tenants/owner occupiers and is subject to a
financial assessment.
If you are
in receipt of housing benefit the service may be free.
The
service is aimed at older people with housing support needs, which
include things like:
• Help
with shopping.
• Advice and help with benefit claims and form filling.
• Practical help with domestic tasks.
• Enabling the person to arrange and keep appointments.
• Advocacy and emotional support for the person.
• Arrange assessments by OT for any aids/adaptations.
• Assist/advise on issues around finances e.g. Debt management/
assistance paying bills assistance with collecting benefit/pensions.
• Assistance to become active socially in your community.
Each
service user accessing the service will be assigned a named Home Support
Worker. An enhanced disclosure (Police Check) is obtained for all Home
Support Workers as they are working with vulnerable older adults. All
workers will have the necessary qualifications and ongoing training and
support to comply with regulations set by the Scottish Social Services
Council and the Care Commission.
The
service is registered with the Care Commission and will comply with
national and local care standards and policies. Copies of inspection
reports are available to potential/current service users from QCCC or
from the Care Commission office or website.
The
Manager of the service will carry out the Initial Assessment and agree a
support plan for the person and worker. Ongoing support and regular
contact for the person and the worker will be carried out by the Senior
Support Worker. The support plan will be agreed upon and updated
according to service users needs and/or any concerns by the appointed
worker.
This will
enable any changes to the support plan to be agreed and monitored to
everyone’s satisfaction.
For more
information about this service contact the project office on
0131-331-5570 or
download an
application form and
post to the office at the following
address:-
QCCC
The Haven
25b Burgess Road
South Queensferry
EH309JA
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