Since closing The Haven on 20 March the day care team have been phoning all of our day care members on a weekly basis. Through these conversations we have been able to help people with shopping, collecting prescriptions, and lunch preparation. We also provided activity packs, monthly newsletters, exercise videos, walking tour videos, and visited some people to have a driveway/garden chat. One of the highlights for the staff team during lockdown was arranging and delivering an afternoon tea to all our day care members.
Throughout lockdown our best hope has always been to return to The Haven. However we have to wait for both Health and Social Care and the Care Inspectorate to provide guidance, and make sure we have all the necessary precautions in place before we can reopen. In the meantime we were aware that people were missing the face-to-face contact/company, we therefore applied for a variation to our Care Inspectorate registration. We were granted a variation on 20 August, and have been providing a ‘day care at home’ service since.
The Befriending service switched from home visits to telephone chats, or the befriender wrote to the person, having a pen pal type relationship. Then when restrictions began to lift some people were keen to make contact again – so offered a garden visit.
The Supper Club members have been contacted by telephone too during lockdown, and again one of the highlights was delivering an afternoon tea to all Supper Club members.